At 368ph, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information — all in plain, straightforward language.
Six core principles guide every data decision we make at 368ph — from the moment you register to the day you close your account.
368ph only collects personal data that is strictly necessary for operating your account, processing transactions, and complying with Philippine regulatory requirements. We do not collect data for the sake of it.
Your personal data is never sold, rented, or traded to third parties for their own marketing purposes. 368ph shares data only with service providers who help us operate the platform, and only under strict confidentiality agreements.
All personal data held by 368ph is protected using industry-standard encryption, access controls, and regular security audits. We maintain strict internal policies on who can access player data and under what circumstances.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data. 368ph provides clear channels for exercising these rights and responds to all valid requests promptly.
We tell you exactly what data we collect, why we collect it, and how long we keep it. There are no hidden data practices at 368ph. If our data practices change, we will notify you before the changes take effect.
368ph's data practices comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as overseen by the National Privacy Commission (NPC) of the Philippines.
368ph is an online gaming platform operating at https://368ph.app, offering casino games, live dealer tables, slots, bingo, and related gaming services to players in the Philippines. For the purposes of the Data Privacy Act of 2012, 368ph acts as the Personal Information Controller in respect of the personal data collected through the Platform.
If you have any questions about how 368ph handles your personal data, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 13 of this Policy.
368ph collects the following categories of personal data in connection with your use of the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, mobile number, residential address | Account communications, support, regulatory notices |
| Identity Documents | Government-issued ID (passport, driver's license, UMID), selfie for liveness check | KYC compliance, fraud prevention, regulatory requirements |
| Financial Data | GCash number, Maya account, bank account details, transaction history | Processing deposits and withdrawals, AML compliance |
| Gaming Activity Data | Game history, bet amounts, win/loss records, session duration | Account management, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Security monitoring, fraud detection, platform optimization |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, quality assurance, dispute resolution |
| Marketing Preferences | Opt-in/opt-out status for promotional communications | Sending relevant promotions and offers where consented |
368ph does not collect sensitive personal information beyond what is required for identity verification and regulatory compliance. We do not collect information about your religious beliefs, political opinions, or health status unless directly relevant to a responsible gaming assessment you have requested.
368ph collects personal data through the following means:
368ph uses your personal data for the following purposes:
Under the Data Privacy Act of 2012, 368ph processes your personal data on the following legal bases:
6.1 Service Providers. 368ph shares personal data with carefully selected third-party service providers who assist us in operating the Platform. These include identity verification providers, payment processors (GCash, Maya, participating Philippine banks), customer support platform providers, and IT infrastructure and security vendors. All service providers are bound by data processing agreements that restrict their use of your data to the specific services they provide to 368ph.
6.2 Regulatory and Law Enforcement Authorities. 368ph may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities where required by law, court order, or regulatory direction. We will notify you of such disclosures where legally permitted to do so.
6.3 Business Transfers. In the event of a merger, acquisition, or sale of all or part of 368ph's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.
6.4 No Sale of Data. 368ph does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. This is an absolute commitment.
7.1 What Are Cookies. Cookies are small text files placed on your device when you visit the 368ph Platform. They help us recognize your device, remember your preferences, keep your session secure, and understand how you use the Platform.
7.2 Types of Cookies We Use.
7.3 Managing Cookies. You can control and delete cookies through your browser settings. Please note that disabling strictly necessary cookies will affect your ability to use the Platform. For analytics and marketing cookies, you may also manage your preferences through the cookie consent tool available on the Platform.
368ph retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with 368ph's data disposal procedures.
368ph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While 368ph takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 368ph:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13. We will respond to all valid requests within fifteen (15) business days. We may need to verify your identity before processing your request.
The 368ph Platform is strictly intended for individuals who are at least twenty-one (21) years of age. We do not knowingly collect personal data from individuals under the age of 21. The 21+ age requirement is a mandatory legal requirement under Philippine gaming regulations.
If 368ph becomes aware that personal data has been collected from an individual under the age of 21, we will immediately suspend the relevant account, delete the associated personal data to the extent permitted by law, and report the matter to PAGCOR as required. If you believe that a minor has registered on the Platform, please contact us immediately at the details provided in Section 13.
368ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players by posting a prominent notice on the Platform and, where practicable, by sending an email notification to your registered address at least fourteen (14) days before the changes take effect.
The date at the top of this page reflects when this Policy was most recently updated. Your continued use of the 368ph Platform after the effective date of any changes constitutes your acceptance of the revised Policy. If you do not agree to the updated Policy, you must cease using the Platform and may request account closure by contacting our support team.
We recommend reviewing this page periodically to stay informed of how 368ph protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 368ph handles your personal data, please contact our Data Protection Officer:
If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information on how to file a complaint with the NPC is available on the NPC's official website.
Now that you know how 368ph protects your personal data, sign in and enjoy a safe, secure gaming experience built for Filipino players.
21+ only · Play responsibly · PAGCOR regulated · Gambling is addictive. Know when to stop.